Privacy Policy

Effective Date: February 13, 2026

Natalie Susi Consulting LLC (“we,” “us,” or “our”) operates the website nataliesusi.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site, sign up for our newsletter, download free resources, book a consultation, purchase coaching services or courses, or otherwise interact with us.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

Information We Collect

Personal Information You Provide

We may collect the following when you voluntarily submit it:

• Name and email address (e.g., when downloading The Restaurant Order Method freebie, subscribing to our newsletter, or booking a call)
• Phone number (when scheduling a consultation via Calendly)
• Payment and billing information (when purchasing coaching packages or courses through third-party processors)
• Any information you share during coaching sessions, intake forms, or communications with us

Information Collected Automatically

When you visit the Site, we may automatically collect:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see below)

How We Use Your Information

We use your information to:

• Deliver coaching services, courses, and digital products you have requested
• Send you the freebie, newsletter, updates, and promotional communications you opted into
• Schedule and manage consultations and coaching sessions
• Process payments through our third-party payment providers
• Improve the Site, our services, and your overall experience
• Respond to your inquiries and provide customer support
• Comply with legal obligations

Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember your preferences, and improve your browsing experience. You may disable cookies in your browser settings, though some features of the Site may not function properly without them.

Third-Party Services

We use trusted third-party services to operate our business. These providers may collect or receive your information in accordance with their own privacy policies:

• Calendly — for scheduling consultations
• Email marketing platform — for newsletters and automated email sequences
• Payment processors — for processing purchases securely
• Analytics tools — for understanding how visitors use the Site
• Manifesting Maven / course platforms — for delivering online courses and group programs

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Email Communications

When you subscribe to our newsletter or download a freebie, you consent to receive email communications from us. Every email includes an unsubscribe link, and you may opt out at any time. We will process your request within 10 business days.

Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a copy of the data we hold about you
• Withdraw consent where processing is based on consent

To exercise any of these rights, please email us at [email protected].

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. To make a request, email [email protected].

Children’s Privacy

The Site and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Links to Other Websites

The Site may contain links to third-party websites, including social media platforms, course platforms, and scheduling tools. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us: